Customer Reviews

Based on 373 reviews
95%
(353)
4%
(16)
1%
(2)
1%
(2)
0%
(0)
Great Service

I needed multiple indoor trees and planters for a Presentation Center I was working on and Chad and his team were super friendly and helpful. They helped me choose the plants and put them in the pots to see how they would look. They were able to deliver on short notice and installed the plants on site. It was such a relief to find them and I had a great experience. Definitely would definitely recommend them for all your plant needs!

great gift and quick service

my daughter loved the gift! the pot is beautiful and the plant beautiful and healthy.

J
Eros the Hoya 'Kerri', Small
Jessica Clarke
Most adorable heart-shaped succulents!

I ordered hoya succulents and they were delivered beautifully and swiftly to my front door. The heart shaped succulents are adorable and look fantastic on my mantle. Seamless order and quick delivery. 10/10!!

A
Cash the Money Tree, Large
Ana Laura Berti Munhoz
Trustworthy

I really liked the experience of getting my plant from Frondly. Looking forward to buying some more in the future. They are very professional!

Lovely little pots

These pots are great for small plants and make excellent gifts

Fondly frondly

I have been looking for a good fichus on foot for months now, tiring disappointing time consuming not to mention ridiculous pricing downtown. I came across this app and decided to give it a go. WOW, wished I’d known about it earlier lol. Great site, great customer service. Delivery was perfect, able to track, on time, driver friendly, professional, the biggest surprise. Gorgeous plant at a reasonable price. I am extremely happy with my purchase, even comes with a note letting you know they are available with care advice. What store does that these days. I would highly recommend frondly for plants and pot purchases.

G
Perdy the Bird of Paradise, XL Tall *Perfectly Imperfect*
G.N.
A lovely addition!

This Bird of Paradise is such a lovely addition to my space! One might even say therapeutic.

Just great

Excellent

Beautiful pot, great customer service

This lovely pot was a gift, along with a plant I bought from Frondly. It was delivered on time, carefully wrapped and with a hand-written gift message. I was very impressed with their customer service, online and on the phone. I highly recommend.

Beautiful plant and pot, delivered as a gift

A beautiful plant and pot were quickly and safely delivered as a gift, with a personal handwritten note as requested. I'm very pleased with both the plant and Frondly's great customer service.

G
Gift Message
Guest Customer
They are the best

They gave me excellent service with a birthday gift for my sister in Vancouver from Chile, it was perfect.

Ziggy the ZZ and Kanso Recycled Pot

This is my 3rd or 4th order from Frondly. My order was delivered right to my door within 2 days, with regular updates on my delivery status. The plant was in perfect condition, as with all of my other orders and fit perfectly into the pot I ordered.

Fantastic Plants and Wonderful Delivery

A friend gave me a gift certificate knowing I love the plants at Frondly. I ordered four for delivery and waited with excitement.

The delivery process is amazing because the store has a system that tells you day-of the window in which the order will arrive and how many orders are ahead--so you don't spend the entire day waiting without any idea of arrival time.

The plants arrived so green and healthy and loved, and the delivery person was so lovely. Also all the plants were packaged up with such care, and all the packing materials (brown paper) were easy to recycle.

Small Leca & Cactus & Succulent Soil Mix

I was excited to see Frondly carried a small Leca that I had not seen at any other garden store. The cactus & succulent mix is of a high quality. Even better, refills are discounted to decrease plastic waste.

Beautiful plant!

picked up my plant and it was beautiful. very healthy with many lushy green leaves, have had no problems with it since bringing it home.

Beautiful Plants!

I have now purchased several plants from Frondly - they have always been super healthy and have arrived in good condition. I also appreciate that they update their photos so that when you order online you are reasonably assured that the plant you receive is going to be essentially what you viewed in the picture - this has NOT been my experience with other online plant shops!
My last purchase was an Aglonaema Tigress. Unfortunately, the driver Kelvin recognized when he arrived to deliver it that the wrong plant had been packaged up. He took it back and made arrangements to deliver the correct plant to me the very next day. Very happy customer here :)

C
Monty the Snake Plant 'Hahnii', Small
Customer

Great

A
Chan the Lucky Bamboo 'Twist', Small
Andrea Doherty
Great treat for a dorm room

I sent 3 small plants and these are so much nicer than cut flowers for my daughters dorm room. Cheaper, great delivery and a great addition to her window sill.

M
Buck the Staghorn Fern, Medium
Mohammad Afshar
Customer service

Professional & Pleasant customer service

Plant Heaven!!

I love this place. Not only is there a great selection of plants and pots but the staff are knowledgeable and friendly.

A
Delphyne the Dracaena Reflexa, XL
Annie Nguyen
Beautiful plants, delivered products look even better than website!

Love their plants. I ordered a large plant and multiple small plants for my place and the delivery is always so well-packed and the products are exactly the same/better than the examples on their website. I don’t drive so having such a great plant delivery service and professional store like Frondly really gives me the extra convenience.

Quick and reliable delivery!

I ordered a birthday present from Portugal and it got delivered the same day! I was very happy about that! Thanks so much!

s
Gift Message
susan woodman
Excellent service

I ordered a plant from the UK to be delivered to my son now living in Vancouver. The service was excellent and delivery was made as requested on the birthdate date. Great value and service.

A
Aurora the Hoya 'Krimson Queen', Small
Annie Nguyen
Lovely plants that came in looking perfectly like their pictures

Very happy with the purchase. Will order again in the future.

D
Scarlett the Lipstick Plant 'Mona Lisa', Medium
Deborah Lagueux

The plants were healthy and well packaged. Fair pricing for plants that are not available elsewhere.