I bought three plants online and had to pick up. The plants were neatly packed and in amazing condition. loved the experience and definitely recommend it.
I loved this company and will be buying again! Super great quality and also delivery was so easy!
They were very thorough, responsive, willing to adapt to my delivery day request and delivered the plants exactly when they said they would! Quality of plants is amazing. Thanks superstars @Frondly!!
Arrived looking beautiful and healthy. It was very convenient to have it delivered so I didn’t have to figure out how to fit a large plant in my car. Thank you!
Love this plant shop! The health of the plants is amazing, they all look beautiful and are clearly well taken care of. I’ve done both the home delivery and in-store pickup. Both experiences went seamlessly! I highly recommend visiting the shop if you can! It’s a great vibe and the staff are so friendly and helpful. Will definitely be buying all my future house plants from Frondly!
I purchased 2 plants, have them changed to new pots and delivered. First, I was very happy with the delivery as the driver kindly responded back to my texts and accommodated as requested. The plants looked exactly according to the picture but more beautiful in person. I will be going back to purchase more.
Online inventory was incorrect, but Chad was very accommodating. In the end I’m glad I went through with it. I obviously still wish I got the larger sized that I ordered originally, and will likely seek them elsewhere.
You always provide beautiful and honest plants.
I have three new gorgeous plants from Frondly. Delivery was seamless and appreciated the repotting. Highly recommend!!
The soil was packaged nicely and was delivered alongside our beautiful new tree. The delivery option is very convenient for larger plants. We are very happy, thank you!
I have been hearing about Frondly for a bit. Finally went in and experienced one of the best customer services in a Vancouver shop. The staff were so friendly and knowledgeable. I left with three gorgeous plants and even got a follow up email on how to care for each. I really appreciated the emphasis on customer care - it’s not something you see often in our city. Keep it up Frondly! I’ll be back for more plants :)
NIcely packaged with obvious care to preserve this little beauty. Drizzy is settling in nicely on the shelf above my desk, keeping an eye on me as I pretend to work :)
The plant is very beautiful and my friend loved it. My only concern is the time it took to be delivered. It arrived after my friend’s birthday
Hi Nancy,
Thank you so much for taking the time to leave a review and I'm so glad to hear your friend was happy with the plant. I'm so sorry that we missed your friend's birthday however. Unforunately I didn't find any information in the order or in our customer service emails with an indication of the date but I apologize if we missed something.
Unless otherwise indicated, all orders are delivered within our standard 3-5 business day delivery time as shared on each product page and at checkout. I see that your order was delivered on the 4th business day. I know that is little consolation now, but if you choose to place another order with us we're always happy to accomoodate special requests as best we can. To make a specific delivery request, please leave a note in the delivery instructions at checkout, or you can send an email to hello@frondlyplants.com and I will do my best to accommodate you.
Thank you again for your support and all the best,
Chad - Owner @ Frondly Plants
I would have liked more information on how to take care of the plant as I’m a beginner. Thank you.
Hi Evangeline,
Thanks so much for your review and feedback. We want you to succeed and have everything you need to take good care of your plant. With your order you should have received a care card with general light and watering tips. The card also has a link to specific informaiton on caring your for your plant. I hope you recevied one of these cards with your order, but in case you dind't you can find this informaiton on the product page under the 'care' section and addiitonally at frondlyplants.com/care. There is also a contact form on that page if you wish to send us any further questions about caring for your plants. If you need to reach me, feel free to email me at hello@frondlyplants.com and I will do my utmost best to help you.
All the best with your new Money Tree!
Chad - Owner @ Frondly Plants
I was able to coordinate delivery from outside of Canada and have my present delivered to my friend in time for her special occasion! 👌🏼
I was lucky enough to get a Frondly gift certificate for Xmas so ordered a snake plant, with a lovely new pot and cactus soil. All ready for pick up and what a lovely bright well-maintained shop near Granville island. Attentive service and I was acknowledged the moment I walked in..
Chad and his team are delightful to work with. We now have very healthy happy plants in our lobbies. They have an answer for most any space, even the low light areas!
Love love love this. Super easy to keep too.
First impression on walking into the store, ‘ooohhh, such healthy well tended plants’
Everything from the curated, thriving plants to the personal one on one attention that Chad gives is reason enough to visit the store. His knowledge, patience and guidance helps you select the plant that makes you feel confident in your ability to maintain it. Coming home and seeing the plants i bought, i know there’s a fine future for them…with me.
Oh, and the literal handholding , step by step plant care was the confidence booster i needed!
The plant was delivered well and was healthy. It's doing great and looks great in a small decorative pot
Got a huge, beautiful bird of paradise for my husband planted into the pot pictured. He adores it, it's very clean looking and a great contrast to the dark green leaves.
We just moved from Calgary to Van and happened upon Frondly 4th Ave…impeccable plants and unique pots, we are looking forward to many more purchases here.